You are perfectly right. The attitude of BMTC bus conductors is too bad. They act as though the bus belongs to them. Their ill treatment to the public is only because they are Government employees. Since the people who get into the buses are of middle class and even of economically weaker sectors, sometimes these conductors take advantage of scolding them. Gentleness is not at all found in them. They often forget that they are public servants.
First of all when they issue tickets, they write the change amount payable behind the ticket. But often they go behind or stay in from doors by which some people forget or sometimes cannot even ask for change money payable to them.
Secondly some conductors behave ill towards the commuters. They have to change their attitude on this.
In case the conductors behave ill with the commuters, commuters can always logde a complain to the BMTC Authorities using the complaint no mentioned in all the BMTC buses.